Privacy Policy

Unlocked Holdings, LLC (“Unlocked Holdings,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit information through our website, or otherwise communicate with us.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name

• Email address

• Telephone or mobile number

• Mailing or business address

• Information submitted through contact forms

• Property-related information

• Information related to business, investment, vendor, tenant, or service inquiries

• Communications and correspondence with Unlocked Holdings

• Any other information you voluntarily provide to us

 

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, referring pages, pages visited, and other website usage information through cookies or similar technologies.

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2. How We Use Your Information

We may use information collected through our website and business communications to:

• Respond to inquiries and requests

• Communicate regarding properties, services, or business matters

• Coordinate appointments, inspections, meetings, maintenance, or other property-related activities

• Communicate with tenants, prospective tenants, property owners, vendors, contractors, brokers, lenders, service providers, and other business contacts

• Evaluate potential real estate opportunities and business relationships

• Provide customer service and support

• Send administrative, transactional, or service-related communications

• Send SMS or text messages when appropriate consent has been provided

• Maintain and improve our website and business operations

• Protect against fraud, misuse, or unauthorized activity

• Comply with applicable legal and regulatory requirements

 

We may also use information for other purposes disclosed to you at the time it is collected or with your consent.

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3. SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive SMS communications from Unlocked Holdings, LLC, we may send customer care messages and account notification messages related to your interactions with us. These may include responses to inquiries, property-related updates, appointment or inspection scheduling and reminders, maintenance or service coordination, and other customer care or account-related notifications.

 

Mobile information, including phone numbers, SMS opt-in information, and consent data, will not be sold, rented, transferred, disclosed, or shared with third parties or affiliates for their own marketing, promotional, or independent purposes.

We may disclose information to service providers strictly as necessary to provide services on our behalf, including providers that support our communications and business operations. These service providers are permitted to use the information only as necessary to provide the requested services on our behalf and not for their own purposes.

 

Access to personal information is limited to authorized personnel and service providers with a legitimate business need. We use reasonable administrative, technical, organizational, and contractual safeguards designed to protect personal information against unauthorized access, use, disclosure, or sharing.

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4. SMS Consent, Opt-Out, and Assistance

Participation in our SMS program is voluntary. Consent to receive SMS messages is not a condition of purchasing or using any property, product, or service.

Message frequency varies depending on your interactions with us. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a text message from us. You may reply HELP for assistance.

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Questions About Our SMS Messages

If you have questions about SMS messages sent by Unlocked Holdings, LLC, or need assistance with our SMS program, you may contact the message sender directly using the following contact methods:

Email: info@unlockedholdings.com
Phone: 973-671-4571
Contact Page: https://www.unlockedholdings.com/contact

We will make reasonable efforts to honor opt-out requests promptly.

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5. How We Share Information

We do not sell or rent your personal information.

 

We may disclose personal information when reasonably necessary to:

• Service providers performing functions on our behalf

• Property management, maintenance, construction, professional, or administrative service providers when necessary to fulfill a request or conduct our operations

• Professional advisors, such as attorneys, accountants, insurers, or consultants

• Government authorities or other parties when required by law, regulation, court order, or legal process

• Protect the rights, safety, property, or interests of Unlocked Holdings or others

• Facilitate a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction

 

Service providers receiving personal information on our behalf are expected to use it only for the purposes for which it was provided and as permitted by applicable law.

SMS opt-in consent and mobile information will not be shared with third parties for their own marketing or promotional purposes.

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6. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand website traffic, improve functionality, and analyze how visitors interact with our website.

 

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

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7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

 

However, no internet transmission, electronic communication, or information storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

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8. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.

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9. Third-Party Websites

Our website may contain links to websites or services operated by third parties. Unlocked Holdings is not responsible for the privacy practices, content, or security of third-party websites.

 

We encourage you to review the privacy policies of any third-party websites you visit.

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10. Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13.

 

We do not knowingly collect personal information from children under 13 through our website. If we become aware that such information has been collected, we will take reasonable steps to delete it.

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11. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information.

 

You may contact us to request information about, correct, or request deletion of personal information we maintain about you, subject to applicable legal requirements and exceptions.

 

You may also unsubscribe from SMS communications at any time by replying STOP.

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12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

 

When we make changes, we will update the Effective Date displayed at the top of this Privacy Policy. We encourage you to review this page periodically.

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13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or SMS messages sent by Unlocked Holdings, LLC, please contact us:

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Email: info@unlockedholdings.com
Phone: 973-671-4571
Website Contact Page: https://www.unlockedholdings.com/contact